July 15, 2026

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Brand Advocacy Ratio and Trust Marketing
Marketing

The 2016 Idea That Predicts Who Wins in Marketing Now

Many businesses collect proof of their capabilities from various sources. A testimonial here, Google reviews there, and maybe a behind-the-scenes social post on occasion. It all sits on a page somewhere, waiting to be useful. Philip Kotler, in his book Marketing 4.0, argued we have got it all wrong. Wait a minute. Who’s Philip Kotler?

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