Stories
How to Get a “Yes” when Asking Your Clients for Video Testimonials (Almost 100% Success Rate)
Key takeaways for getting client testimonials
• Reframe testimonials as feedback requests – This removes the feeling of imposition and opens genuine dialogue
• Timing matters but isn’t everything – Strike while the iron is hot, but you can successfully ask years later with the right approach
• Use the three-step process:
Francis Yim
13/02/2026